IT Support Specialist

Amsterdam

Job responsibilities

• Assist clients with onboarding and support their integration with the system’s APIs to ensure seamless data connectivity;

• Gain in-depth understanding of business operations and system functionalities to resolve issues encountered by local business colleagues during daily system usage;

• Conduct targeted training and coaching based on collected issues to enhance business colleagues’ understanding of system features and optimize system utilization;

• Collaborate with domestic technical teams to resolve ad-hoc operational issues;

• Assist domestic product managers in researching local business conditions and system usage to drive feature adoption;

• After project launch, coordinate with domestic technical departments and local business units for implementation and rollout;

• Conduct local competitor or industry benchmarking to inform system enhancements(Optional).

Job requirement

• Educational or professional background in IT, Computer Science, Electrical Engineering, Mechanical Engineering, or related fields; prior technical support experience preferred;

• Hands-on experience with API usage, integration, or troubleshooting;

• Strong listening and verbal communication skills in both English and Chinese;

• Proactive and responsible work ethic with prompt response to urgent issues;

• Strong teamwork, communication, and coordination skills; high stress tolerance and self-directed learning capabilities;

• New graduates are welcome to apply.

What we offer

• Attractive salary package with industry-leading benefits and annual bonuses tied to your achievements and performance.

• Opportunities for rapid advancement and professional development.

• Commuting allowance, and phone allowance based on business requirements.

• A local, young, flexible, friendly, and dynamic team.

• Holiday gifts, festive activities, and regular original team-building events.

Application Form

Submit Your Application

Discover opportunities that match your skills and grow your career with us.

I truly enjoy a workplace that has allowed me to develop my interpersonal skills. Helping our drivers, who are the heart of the company, is truly fulfilling work.

Kiara Ayala

PR Team

Application Form

Submit Your Application

Discover opportunities that match your skills and grow your career with us.

I truly enjoy a workplace that has allowed me to develop my interpersonal skills. Helping our drivers, who are the heart of the company, is truly fulfilling work.

Kiara Ayala

PR Team

IT Support Specialist

Job responsibilities

Job requirement

What we offer

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