• Based on market insights and business goals, define end-to-end product specifications (SLA, timelines, pricing, exception handling) and draft Product Requirement Documents (PRDs).
• Manage product launch, operational monitoring, iterative optimization, and retirement decisions; monitor volume and gross margin health on a weekly/monthly basis.
• Deeply understand the pain points of SME, cross-border e-commerce, and local brand clients, and translate their needs into standardized, sellable product solutions.
• Conduct cost analysis and design pricing proposals for assigned business lines; onboard clients upon approval.
• Develop product manuals, service guidelines, and packaging/restriction lists; drive system configuration for product launch and manage surcharge updates.
• Negotiate, contract, and maintain relationships with last-mile service providers (subject to business line).
• Handle bidding requirements, coordinate with Operations, IT, and Sales teams to drive product implementation.
• Relevant experience in Logistics/Supply Chain/SaaS products, B2B/Trading platform products, or transition from cross-border e-commerce operations/seller backgrounds.
• Excellent cross-departmental coordination and external communication skills.
• Strong analytical abilities, proficient in Microsoft Excel for data analysis and reporting.
• Familiarity with the end-to-end German logistics and transportation process is a plus.
• Fluent in Chinese and German; working proficiency in English is a plus.
• Valid work authorization in Germany is preferred; visa application assistance is available for exceptional candidates.
• Competitive weekend and shift allowances.
• Fast-track management development path for high performers.
• Opportunity to gain hands-on experience across multiple departments.
• Extensive career development and growth opportunities.
• Regular employee activities and team events to foster engagement and team spirit.
