Made to measure. Delivered with flexibility. GOFO and Online Plastics Group combine quick integration with practical collaboration to find the right delivery fit.
Sendcloud integration
An existing platform connection made the technical integration quick to establish.
Last-mile network
GOFO’s own last-mile network, with next-day delivery to 98% of the Netherlands
Problem-solving partnership
Clear communication and practical adjustments that work for both businesses.
Partnership overview:From Non-Standard Parcels to a Flexible Partner
Situation
Online Plastics Group sells made-to-measure plastic products to consumers and businesses in more than nine countries.
Challenge
Its products range from a 10 × 10 cm panel to a 3 × 1.5 m sheet, pushing parcel sizes to the limit and ruling out a single standard logistics model.
Solution
Since spring 2026, GOFO has delivered its smaller parcels and international segment, connected through Sendcloud and running on GOFO's own last-mile network.
Result
A quick integration, clear communication in both directions, and practical issues solved together so the setup works for both sides.
About Online Plastics Group:
Online Plastics Group started in September 2014 with Kunststofplatenshop.nl in the Netherlands and now delivers to consumers and businesses in more than nine countries. Customers configure plastic sheet exactly to their needs, from plexiglass and alupanel to HPL panels, in any shape and size, with options such as rounded corners, drilled holes, laser cutting and milling.
The company is increasingly shipping complete end products too, including glazing, window sealing and air-conditioning conversions. That makes delivery more than the last step after an order. It is part of the whole customer journey.
The Challenge:Made-to-Measure Products Don't Fit a Standard Carrier Model
When every order is made to measure, one carrier can't cover the whole range. Online Plastics Group’s product range spans a 10 × 10 centimetre piece through to a 3 × 1.5 metre sheet. They needed several transport solutions side by side, including a partner for smaller parcels and international shipments that could plug into its existing stack without a long IT project.
Flexibility was the requirement, not a preference. The company regularly pushes the limits on parcel formats, so it needed a carrier willing to align on the details and adapt, not one that only accepts standard shipments.
The Solution:A Pragmatic Partner Built for E-commerce
The partnership began in spring 2026 with Online Plastics Group's smaller parcels and international segment. Because GOFO was already connected to Sendcloud, the integration was quick to set up.
The approach stays consistent across accounts: run our own last mile end to end, integrate through the platforms customers already use, and adapt quickly when something doesn't fit the standard. With no legacy systems to work around, GOFO can make changes and develop new options fast.
Quick integration
A familiar platform. A straightforward connection.
- Connected through Sendcloud, the platform Online Plastics Group already uses
- Set up quickly, with very little integration work
- Runs alongside other carriers for different parcel types
Network & Delivery Options
More choice for every recipient.
- 100% coverage in the Netherlands, with next-day delivery to 98% of the country
- 2-hour delivery windows and the new GOFO letterbox parcel
- Neighbour delivery, safe-place permission and two photos as proof of delivery
Practical Partnership
Clear conversations. Shared solutions.
- Clear communication in both directions
- Parcel-size edge cases discussed and adjusted jointly
- Pragmatic fixes that work for both sides
The Results:A Partnership That Works for Both Sides
Online Plastics Group highlights clear communication and the way GOFO responds when something needs attention. The teams work through issues together, adjusting the approach until the solution works for both sides.
For a business built around custom products, that responsiveness is central to the partnership. A quick technical connection gets the collaboration started; ongoing flexibility keeps it aligned with the realities of the business.
“There’s good collaboration with clear communication back and forth. Of course, something goes wrong somewhere now and then. But the question is how it’s then handled. GOFO handles that very well. We always look together at how we can solve a problem so that it works well for both parties.”
Looking for delivery that fits your business?
Talk to GOFO about your products, parcel formats and delivery needs. Start with the details that matter to your business.
TALK TO A LOGISTICS EXPERT
