• Act as the HR business partner for the site, supporting warehouse management and teams with organizational and headcount planning, employee relations, and performance management, and serving as the bridge between headquarters and the local team.
• Manage onboarding and offboarding, employment contracts, personnel files, and working-time and attendance data, and coordinate payroll inputs with the external payroll provider.
• Ensure compliance with German labor law and the Working Time Act (ArbZG), handle employee relations matters, support works council matters where applicable, and coordinate occupational health and safety topics.
• Plan the headcount of outsourced and temporary workers against parcel volumes together with operations, including peak season, and manage their attendance, onboarding, safety briefings, performance, and on-site conduct.
• Source and select staffing providers, manage contracts and SLAs in line with the German Temporary Agency Work Act (AÜG), including equal pay and maximum assignment duration requirements, reconcile invoices and working hours, and conduct regular performance reviews.
• Manage high-volume hiring of warehouse operators, which is primarily delivered through our staffing and outsourcing partners, by setting sourcing targets and monitoring candidate quality and time-to-fill. Personally own end-to-end hiring for key positions such as team leads, warehouse management, and office roles, from job ads on job boards and in Chinese-language communities to interviews and offers. During ramp-up and peak hiring periods, you will be supported by the headquarters recruiting team and, where needed, a working student.
• Develop onboarding programs and training plans, drive employee retention, and organize culture and team activities to build an engaged and motivated workforce.
• Prepare regular HR reports for headquarters on headcount, turnover, overtime, and agency labor costs.
• Localize and roll out headquarters HR policies in line with German law and local operational needs.
• At least 3 years of HR experience in Germany is required. Experience as an HR Business Partner or HR Generalist is preferred.
• Solid knowledge of German and North Rhine-Westphalia (NRW) labor laws and local employment compliance.
• Fluent in Chinese and German; working proficiency in English is a plus.
• Valid work authorization in Germany is preferred; visa application assistance is available for exceptional candidates.
• Experience in logistics, warehousing, or manufacturing environments with a blue-collar workforce is preferred.
• Hands-on experience in managing temporary agency workers and staffing vendors, with a good knowledge of the German Temporary Agency Work Act (AÜG).
• Solid knowledge of German labor law and HR administration processes.
• Recruiting experience, including high-volume hiring.
• Strong communication, negotiation, and stakeholder management skills between headquarters and the local team.
• Proficiency in Excel and HR systems.
• Willingness and ability to work on-site in Herten, Germany.
• Competitive weekend and shift allowances.
• Fast-track management development path for high performers.
• Opportunity to gain hands-on experience across multiple departments.
• Extensive career development and growth opportunities.
• Regular employee activities and team events to foster engagement and team spirit.
