• Oversee the entire lifecycle management of our logistics software, including testing, upgrading, and deployment.
• Manage the transition of new features and updates to ensure minimal disruption and smooth implementation.
• Provide first-line support for system issues, perform necessary debugging, and guide Chinese and Italian users in troubleshooting problems.
• Act as a liaison between the HQ IT team and Italy operational team, facilitating clear and effective communication.
• Apply product thinking to understand user needs, enhance app functionality, and provide feedback to the development team.
• Ensure that all processes align with both user requirements and business objectives, driving continuous improvement and innovation.
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum of 1 year experience in IT product management or logistics systems; experience in software development or technical support is a plus.
• Proficient in debugging and troubleshooting software applications.
• Strong communication skills and ability to work effectively in cross-functional teams.
• Proficiency in both Chinese and Italian.
• Legally eligible to work in Italy.
• Attractive salary package with industry-leading benefits.
• Opportunities for rapid advancement and professional development.
• A local, young, flexible, friendly, and dynamic team.
• Holiday gifts, festive activities, and regular original team-building events.
