QC Specialist

Milan

Job responsibilities

• Monitor timeliness and improve customer satisfaction: monitor all stages of domestic operations daily, analyze data to identify issues, and drive improvements.

• Follow up on daily quality and operational issues (exception handling, report generation, customer complaint resolution); coordinate with local European teams to manage anomalies.

• Push for BI and system requirement proposals and iterations based on customized European business needs.

• Participate in regular quality reviews, basic analysis, and follow-up on quality improvement initiatives.

Job requirements

• Bachelor’s degree or above; majors in English, logistics management, international trade, or related fields preferred; English must be proficient for working communication.

• Basic understanding of cross-border logistics, strong learning ability.

• Detail-oriented, able to work under pressure in a fast-paced environment, and flexible to handle overseas time zone differences.

What we offer

• Attractive salary package with industry-leading benefits.

• Opportunities for rapid advancement and professional development.

• A local, young, flexible, friendly, and dynamic team.

• Holiday gifts, festive activities, and regular original team-building events.

Application Form

Submit Your Application

Discover opportunities that match your skills and grow your career with us.

I truly enjoy a workplace that has allowed me to develop my interpersonal skills. Helping our drivers, who are the heart of the company, is truly fulfilling work.

Kiara Ayala

PR Team

Application Form

Submit Your Application

Discover opportunities that match your skills and grow your career with us.

I truly enjoy a workplace that has allowed me to develop my interpersonal skills. Helping our drivers, who are the heart of the company, is truly fulfilling work.

Kiara Ayala

PR Team

QC Specialist

Job responsibilities

Job requirements

What we offer

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