Welcome to GOFO customer portal
GOFO FRANCE (“GOFO” or “we”) wishes to ensure that your visit to our website https://www.gofo.com/fr/ is smooth, reliable, and as useful as possible. To help us achieve this, we use cookies to tailor our website to your interests and needs.
This policy applies to cookies placed and/or read when visiting the website https://www.gofo.com/fr/ (hereinafter referred to as the “Site”). This scope includes all services and features accessible under the domain name https://www.gofo.com/fr/, including its subdomains and associated services.
Contact Details
- SAS GOFO France
Address: 10 Rue Eugène Pottier, 95670 Marly-la-Ville, France
E-mail: dpo@gofoexpress.com
What are cookies?
Cookies are small text files automatically placed on your computer, tablet, mobile phone, or other device (“device”) when you visit our website. These may include traditional HTML cookies, pixel tags, beacons, or scripts, stored by your Internet browser. Such cookies may contain basic information about your device or your internet usage. Your browser sends these cookies back to our website each time you visit, enabling us to recognize your computer or mobile device, and to personalize and improve your browsing experience.
Controllers responsible for placing and using cookies on the Site and mobile applications
Cookies may be placed on the GOFO Site either directly by GOFO or its technical service providers acting on its behalf, or by authorized partners or third parties.
For cookies that are strictly necessary for the operation of the Site, or used for purposes determined by GOFO, GOFO acts as the Data Controller within the meaning of the General Data Protection Regulation (GDPR). Other cookies may be issued by third-party partners (such as advertising networks, social networks, or audience measurement providers) and used for purposes under their sole responsibility. In such cases, these third parties are considered independent Data Controllers, and GOFO does not intervene in the subsequent processing of data derived from such cookies.
However, in cases where GOFO authorizes third-party cookies on its Site for a joint purpose, GOFO may be considered a joint Data Controller alongside the entity issuing the cookie, but solely for the agreed purpose.
It should nevertheless be noted that GOFO cannot be held responsible for independent subsequent processing carried out by such third parties, for which they retain full control and responsibility, particularly regarding the processing of personal data for their own purposes.
Purposes of GOFO’s use of cookies
GOFO uses cookies on the Site for the following purposes, in strict compliance with applicable personal data protection laws, in particular Regulation (EU) 2016/679 (GDPR) and the ePrivacy Directive:
- To facilitate navigation, access to services, and shipment management, by ensuring the proper functioning of essential features of its digital platforms;
- To collect information on visits to the Site, both for its own purposes and for those of authorized third parties, for audience measurement and user experience optimization;
- To remember user preferences, such as language, login, or display settings, in order to improve site usability during subsequent visits;
- To deliver targeted, personalized content, advertisements, and communications based on presumed or expressed user interests, on GOFO’s Site or third-party sites, in cooperation with business or technology partners;
- To avoid excessive repetition of advertising content by analyzing the type, number, and frequency of ads viewed, in order to optimize advertising relevance;
- To ensure the security of online services, including fraud prevention, transaction security, and maintaining the technical integrity of exchanges;
- To analyze the use of the GOFO Site, including browsing paths and interactions (such as mouse movements), in order to identify malfunctions, diagnose anomalies, and implement technical and ergonomic improvements.
What types of cookies do we use?
The cookies we use fall into four categories, described below:
1. Strictly necessary cookies
Name | Domain | Purpose | Lifetime |
Cookie yes-consent | www.gofo.com/fr | Same-site connections only | Max. 6 months |
Wp-settings-3 (elementary) | www.gofo.com/fr | Secure same-site connections only | 24 hours |
2. Performance cookies:
We use performance cookies to collect information about how our website is used, such as the internet browser and operating system, the domain name of the site from which you accessed our site, the number of visits, the average time spent on the site, and the pages viewed.
3. Advertising cookies
These cookies collect information about your browsing habits to make our content and advertisements as relevant as possible to you and your interests. They are also used to measure the effectiveness of our advertising campaigns by tracking the number of clicks. Advertising cookies are usually placed by third-party advertising networks. They remember the websites you visit and use this information to provide you with engaging content on our website and more personalized advertising when you visit other websites. These cookies also enhance your browsing experience by, for example, preventing the same advertisement from being shown repeatedly.
4. Analytics cookies:
We use Google Analytics to place and read cookies for the purposes mentioned above. We have configured Google Analytics to better protect your privacy. For example, the last octet of your IP address is anonymized, and the data-sharing setting with Google has been disabled. We also do not use other cookie-related services linked to Google Analytics offered by Google.
Name | Domain | Purpose |
_ga_6Q7BY87MSG | www.gofo.com/fr | System identification |
_ga_W5JFFPM4LD | www.gofo.com/fr | System identification |
_ga_ZFX9PXK712 | www.gofo.com/fr | System identification |
_ga | www.gofo.com/fr | System identification |
How long is your choice retained?
Your choice regarding the acceptance or refusal of cookies, regardless of the type, is recorded for six (6) months.
After this period, your consent will again be requested through the display of an information banner on the site.
Withdrawing your consent
You may, at any time, refuse the storage of cookies on your device, delete cookies already stored, or choose which cookies you wish to accept or reject.
Most browsers provide a simple procedure that allows you to automatically refuse cookies or to choose to accept or reject specific cookies.
Managing your cookie settings and deleting cookies
As explained above, we only place advertising and targeting cookies (including tracking cookies) if you have given your consent. If you have consented but wish to remove the cookies we have placed, you can delete them through your browser. Search for “cookies” in your browser’s “help menu” or visit www.allaboutcookies.org for more details.
You can also enable or disable certain types of cookies in your browser settings. For example, you can set your browser to alert you when you receive a new cookie, delete individual cookies, or delete all cookies. Most advertising networks also provide ways to opt out of advertising cookies. Visit the Digital Advertising Alliance Consumer Choice and Your Online Choices pages for helpful information.
Please note: if you choose to delete GOFO cookies, your access to certain features and areas of our website may be impaired or restricted.
More information on our data use
For more information about how we process personal data, please refer to our Privacy Statement.
Questions, comments, or need help?
If you have any questions or if we can assist you with anything, please do not hesitate to contact our DPO at DPO@gofoexpress.com.
Our team combines energy with expertise in parcel delivery. As an ambitious logistics company, GOFO specializes in cross-border parcels and domestic express delivery, serving as a trusted partner for merchants.