COOKIE POLICY
GOFO IBERIA (“GOFO” or “we”) wishes to ensure that your visit to our website https://www.gofo.com/es/ is smooth, reliable, and as useful as possible. To help us achieve this, we use cookies for the proper functioning of our website, collect information about how our website is used so we can improve it and to tailor our website to your interests and needs.
This policy applies to cookies placed and/or read when visiting the website https://www.gofo.com/es/ (hereinafter referred to as the “Site”). This scope includes all services and features accessible under the domain name https://www.gofo.com/es/, including its subdomains and associated services.
Contact Details
- GOFO IBERIA, S.L.
Address: Calle Eduardo Barreiros 104, Modulo 17, 28041 Madrid
E-mail: dpo@gofo.com
What are cookies?
Cookies are small text files automatically placed on your computer, tablet, mobile phone, or other device (“device”) when you visit our website. These may include traditional HTML cookies, pixel tags, beacons, or scripts, stored by your Internet browser. Such cookies may contain basic information about your device or your Internet usage. Your browser sends these cookies back to our website each time you visit, enabling us to recognise your computer or mobile device, and to personalise and improve your browsing experience.
Controllers responsible for placing and using cookies on the Site and mobile applications
Cookies may be placed on the GOFO Site either directly by GOFO or its technical service providers acting on its behalf, or by authorized partners or third parties.
For cookies that are strictly necessary for the operation of the Site, or used for purposes determined by GOFO, GOFO acts as the data controller within the meaning of the General Data Protection Regulation (“GDPR”). Other cookies may be issued by third-party partners (such as advertising networks, social networks, or audience measurement providers) and used for purposes under their sole responsibility. In such cases, these third parties are considered independent data controllers, and GOFO does not intervene in the subsequent processing of data derived from such cookies.
However, in cases where GOFO authorizes third-party cookies on its Site for a joint purpose, GOFO may be considered a joint data controller alongside the entity issuing the cookie, but solely for the agreed purpose.
It should nevertheless be noted that GOFO cannot be held responsible for independent subsequent processing carried out by such third parties, for which they retain full control and responsibility, particularly regarding the processing of personal data for their own purposes.
Purposes of GOFO’s use of cookies
GOFO uses cookies on the Site for the following purposes, in strict compliance with applicable personal data protection laws, in particular the GDPR and the ePrivacy Directive:
- To facilitate navigation, access to services, and shipment management, by ensuring the proper functioning of essential features of its digital platforms;
- To collect information on visits to the Site, both for its own purposes and for those of authorized third parties, for audience measurement and user experience optimization;
- To remember user preferences, such as language, login, or display settings, in order to improve site usability during subsequent visits;
- To deliver targeted, personalized content, advertisements, and communications based on presumed or expressed user interests, on GOFO’s Site or third-party sites, in cooperation with business or technology partners;
- To avoid excessive repetition of advertising content by analyzing the type, number, and frequency of ads viewed, in order to optimize advertising relevance;
- To ensure the security of online services, including fraud prevention, transaction security, and maintaining the technical integrity of exchanges;
- To analyze the use of the GOFO Site, including browsing paths and interactions (such as mouse movements), in order to identify malfunctions, diagnose anomalies, and implement technical and ergonomic improvements.
What types of cookies do we use?
The cookies we use fall into the following categories.
1. Strictly necessary cookies
Strictly necessary cookies are essential for the security and proper functioning of our website. They enable core functionality such as protecting the website against malicious traffic and abuse, storing your cookie preferences, remembering your selected language, maintaining secure sessions, and providing essential website features, including our online customer support service.
Without these cookies, our website or certain essential services may not function properly.
The use of these cookies does not require your consent.
| Name | Domain | Purpose | Lifetime |
| _cf_bm | Cloudflare | Protects the website against malicious traffic, abuse, and automated bots. | Approximately 30 minutes |
| wp-wpml_current_language | gofo.com | Stores the user’s preferred language selection. | Session |
| gofo_cookie_consent | gofo.com | Stores the user’s cookie consent preferences. | Up to 12 months |
| _GRECAPTCHA | google.com | Used by Google reCAPTCHA to distinguish human users from automated traffic and protect website forms against spam and abuse. | Up to 6 months |
| UDESK_USER_TRACE_SESSION | udeskglobal.com | Maintains customer support sessions and service continuity. | Session |
| ifc | udeskglobal.com | Supports customer service functionality and visitor session management. | Session |
| tid | udeskglobal.com | Maintains customer support session continuity and visitor identification within the customer service system. | Sessio |
2. Analytics Cookies:
Analytics cookies help us understand how visitors interact with our website by collecting information such as pages visited, traffic sources, session duration, and user interactions. This information helps us improve website performance and user experience.
These cookies are only placed after you have provided your consent.
Where available, we configure analytics services with privacy-protective settings wherever possible, including data minimisation and restricted data sharing.
| Name | Domain | Purpose | Lifetime |
| _ga | gofo.com | Used by Google Analytics to distinguish users and generate statistical data about website usage. | Up to 2 years |
| _ga_W5JFFPM4LD | gofo.com | Used by Google Analytics to maintain session state and collect usage statistics. | Up to 2 years |
| hubspotutk | gofo.com | Used by HubSpot to track visitors and associate visits with form submissions where applicable. | Up to 6 months |
| __hstc | gofo.com | Main HubSpot visitor tracking cookie used for analytics purposes. | Up to 6 months |
| __hssc | gofo.com | Tracks sessions to determine whether HubSpot should increment session numbers and timestamps. | 30 minutes |
| __hssrc | gofo.com | Used by HubSpot to determine if a visitor has restarted their browser session. | Session |
3. Marketing Cookies
Marketing cookies help us measure the effectiveness of our marketing campaigns, understand how visitors interact with our promotional content, and deliver more relevant advertisements across different platforms.
These cookies may also be placed by our third-party advertising partners to measure campaign performance, build a profile of your interests, and show you relevant advertisements on other websites.
Some of these partners may process your personal data outside the European Economic Area (EEA). Where this occurs, appropriate safeguards will be applied in accordance with applicable data protection laws.
These cookies are only placed after you have provided your consent.
| Name | Domain | Purpose | Lifetime |
| _fbp | gofo.com (Meta Pixel) | Used to deliver, measure, and improve advertising effectiveness and remarketing activities. | Up to 90 days |
| bcookie | linkedin.com | Used to identify browsers and improve advertising relevance and campaign measurement. | Up to 2 years |
| bscookie | linkedin.com | Secure browser identification used by LinkedIn services. | Up to 2 years |
| _li_gc | linkedin.com | Stores users’ consent preferences for LinkedIn marketing cookies. | Up to 6 months |
| lidc | linkedin.com | Used by LinkedIn for routing, load balancing, and service optimization. | Up to 24 hours |
| AnalyticsSyncHistory | linkedin.com | Synchronises analytics information with LinkedIn services. | Up to 30 days |
| li_sugr | linkedin.com | Supports advertising attribution and conversion measurement. | Up to 90 days |
| UserMatchHistory | linkedin.com | Supports audience matching for advertising purposes. | Up to 30 days |
Managing your cookie preferences
Except for strictly necessary cookies, cookies will only be placed after you have provided your consent through our cookie banner.
You can change or withdraw your consent at any time through the cookie settings available on our website
These cookies are only placed after you have provided your consent.
How long is your choice retained?
Your choice regarding the acceptance or refusal of cookies, regardless of the type, is recorded for six (6) months.
After this period, your consent will again be requested through the display of an information banner on the site.
Withdrawing your consent
You may, at any time, refuse the storage of cookies on your device, delete cookies already stored, or choose which cookies you wish to accept or reject.
Most browsers provide a simple procedure that allows you to automatically refuse cookies or to choose to accept or reject specific cookies.
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection
Managing your cookie settings and deleting cookies
As explained above, we only place performance, advertising and targeting cookies (including tracking cookies) if you have given your consent. If you have consented but wish to remove the cookies we have placed, you can delete them through your browser. Search for “cookies” in your browser’s “help menu” or visit www.allaboutcookies.org for more details.
You can also enable or disable certain types of cookies in your browser settings. For example, you can set your browser to alert you when you receive a new cookie, delete individual cookies, or delete all cookies. Most advertising networks also provide ways to opt out of advertising cookies. Visit the Digital Advertising Alliance Consumer Choice and Your Online Choices pages for helpful information.
Please note: if you choose to delete GOFO cookies, your access to certain features and areas of our website may be impaired or restricted.
More information on our data use
For more information about how we process personal data, please refer to our Privacy Policy at https://www.gofo.com/es/en/privacy-policy/
Questions, comments, or need help?
If you have any questions or if we can assist you with anything, please do not hesitate to contact our Data Protection Officer at dpo@gofo.com.
Our team combines energy with expertise in parcel delivery. As an ambitious logistics company, GOFO specialises in cross-border parcels and domestic express delivery, serving as a trusted partner for merchants.
