Job responsibilities
Operational Management
• Supervise and coordinate all Hub activities (inbound, sorting, outbound, shipments, flows);
• Ensure achievement of performance objectives: productivity, service quality, and on-time delivery;
• Guarantee compliance with company processes and standards.
Team Management
• Lead and motivate teams (team leaders, sorters, warehouse operators, forklift drivers, administrative staff);
• Oversee, with support from HR and partner agencies, the use of temporary workforce (volume, quality, costs);
• Contribute to budget monitoring related to temporary staff and ensure optimal resource allocation;
• Recruit, train, develop, and retain permanent employees;
• Organize and supervise multiple shifts (morning, afternoon, night) to ensure continuity of operations;
• Define and monitor schedules, taking into account activity peaks.
Performance & Steering
• Monitor operational KPIs (service rate, error rate, operational costs, safety) and implement action plans to improve efficiency and reduce costs;
• Optimize the use of human, technical, and material resources while ensuring control of the Hub’s overall budget (human resources, equipment, energy, consumables);
• Prepare budget forecasts, track variances, and propose corrective measures to guarantee performance and profitability.
Quality, Safety & Compliance
• Ensure compliance with quality, health, safety, and hygiene standards (HSE);
• Ensure adherence to regulatory procedures (security, labor regulations);
• Guarantee compliance with the Labor Code and legal obligations regarding employment, working hours, and safety;
• Lead and monitor internal and external audits.
Coordination & Reporting
• Ensure regular communication with company management;
• Produce and analyze Hub activity reports;
• Collaborate with Transport, Last Mile, HR, IT, Administration, and the Data Analysis team.
Job requirement
Education
• Bachelor’s to Master’s degree (Bac+3 to Bac+5) in logistics, transportation, supply chain, industrial management, or equivalent.
Experience
• 5 to 10 years of experience in warehouse, logistics hub, sorting center, or distribution center management;
• Significant experience in managing large teams (>50 people);
• Familiarity with budget management related to temporary workforce.
Technical Skills
• Proficiency in logistics management tools and information systems (WMS, TMS);
• Strong understanding of transport and parcel delivery flows;
• Experience in managing performance indicators (KPIs).
Soft Skills
• Strong leadership and ability to unite and engage teams;
• Excellent organizational skills and attention to detail;
• Ability to adapt to unforeseen circumstances and activity peaks;
• Results-oriented with a strong focus on meeting operational objectives.
What we offer
We offer a collaborative environment to work on exciting missions, along with continuous opportunities for personal and professional growth. Some of our benefits include:
• An attractive compensation package;
• The opportunity to work in an international and intercultural environment within a large group;
• A start-up mindset with rapid growth and strong future prospects;
• Various benefits: health insurance, Swile meal card, 50% Navigo pass reimbursement, etc.
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